Excellent customer service at the Loveland location!! This team kept me informed and worked with me every step of the way. Their pricing is affordable, they kept to the schedule they gave me and answered all of my questions honestly and expained what needed to be done in a way I could understand. Clearly, I'm not a mechanic. I would definitely recommend Scott's Automotive to anyone for any car repair need.

Needed a quick repair done...contacted them Thursday morning and they were able to have me back up and running by Friday night.

The Loveland guys and gals are amazing. Great customer service and great work. Dropped the vehicle of for TPMS problems and rotate and balance. They drove me to work and even picked me back up. Great price and again their customer service is amazing. Great to know there are shops out there that value you as a customer and a person. Thank you

Such a great place to take your vehicle!! My car is very important to me and want to take the best care of it and when I needed work done I had heard of Scott's and so glad I decided to go. I usually get nervous when leaving my vehicle somewhere but that feeling never happened here. They took such great care with what was done and the work speaks for itself. Thank you!

They provided a free loaner vehicle while service work was done. Finished the work a few hours earlier than estimated. Pricing was also better than another company’s quote

These guys have fixed my vehicle for free twice now while coming through foco. Excellent service, and very much appreciated. Maybe I'll have a problem that you gentleman can actually make money on some day!

Scott’s auto is filled with friendly staff who are very knowledgeable. I have made them my number one shop and they’ve been able to help me with every one of my trucks issues except one intermittent “ghost” issue. I also appreciate that they’ll take the time to talk to you thoroughly and what they see needs immediate attention and what can wait.

My dad flew into town a 2 weeks before xmas and noticed something wonky with my car. My dad is a go getter and loves taking care of others so he immediately starting researching auto shops in Fort Collins. He's a master of research and tenaciously reads reviews but only the places that have been reviewed the most. He doesn't bother with places that have 5/5 star reviews. So he noticed Scott's Auto had a whopping 170+ mostly 5 star reviews. After reading the reviews, Dad called up Scott's and spoke to Tony (I think) who told Dad if he could bring the car in the next hour he could test drive the car to analyze the issue. So Dad took the car right then and came back telling me how impressed he was with this place and the service and the analyzation of the car lined up with what he thought might be the problem. Scott's scheduled us for an appointment early the next morning. They even drove us to the Back Porch so we could have breakfast while waiting for the car to be done. 4 hours later the car was done and cost about $350 for a front axle repair...I have no idea if that is a good price but my dad seemed to think so. The staff were very friendly, explained things so I could understand, and the quick and efficient service was wonderful. My dad couldn't stop talking about how pleased he was and felt proud of himself for finding his daughter a trustworthy, quality, friendly service I could take my car to. I have a 2001 Suburu Forester so it is getting to that place of needing work to keep it driving safely. The only thing that makes me uncomfortable was when we were checking out, they mentioned their monetary incentive program for writing 5 star reviews, stating that customers would be rewarded for writing 5 star reviews on various platforms (FB, Yelp, Google maps, etc). The monetary reward was a discount on your next service. I think it was $10 or $20 per review. I know this creates bias and now I wonder how many of those 170+ 5 star reviews were accurate or if they were embellished at all so someone could get 10-20 bucks off their next oil change..I mean, I can’t complain about the service. My car is running great and there’s no more shuddering of the front wheels...which I was told could cause a major accident and total destruction of my engine if the axle had come off. I would have gladly written a 5 star review if it hadn’t been for this slightly unethical ask of writing 5 star reviews for monetary incentive. I know Yelp is asking businesses not to do this as it creates bias amongst the reviews. I think if a business provides monetary incentive no matter the number of stars given that would be more ethical and even better would be no monetary incentive and just ask customers to write a review of their services. This would cause a business to be more accountable to the services they provide and would keep them motivated to always provide great customer service. I also understand that most people won’t take the time to write a positive review and I keep that in mind when I see a lot of positive reviews and a few bad ones. Even better is seeing how management responds to those negative reviews which gives me a good picture of a business’ character.I will be returning to Scott's for any of my automotive needs, but I will stay true to myself and my feelings regarding their 5 star incentive program.

I have had nothing but an amazing experience at Scott’s. They got me right in, worked quickly on my car, weren’t pushy and gave me enough information to make a educated decision on my car. I locked myself out of my loaner car and they came immediately to me rescue. Super friendly, responsive and respectful!

I’m not usually one to write reviews or rate the quality of a business- but I had to after the great experience I had here. I thought I heard my Honda making a weird noise when I reached high rpms so I gave the store a call. Mike was very knowledgeable on the phone and I really liked how he took time to listen to me. The following day, I walked in and was instantly greeted by Billy. He was extremely friendly and was already up to date with what was going on with my vehicle. A mechanic drove my vehicle around with/without me to inspect the noise. Thankfully, nothing was wrong with my Honda. To put this in perspective, they DEFINITELY value you, your car, and your opinion oppose to making a profit. I can’t stress this enough when I say this is the best auto repair shop in Fort Collins. These guys have my trust and I’ll be back for oil changes, tire rotations, etc. Thanks guys!