Scott’s Fort Collins Auto has a fleet of FREE Loaner Cars available at our Fort Collins auto repair facility. They are scheduled on a first come, first serve basis and require a minimum repair to qualify. If your repair qualifies for a loaner vehicle, we will schedule your repair so that a car is available for you. Learn the answers to some frequently asked questions about using loaner cars when you need them!
FREE LOANER CARS
Scott’s Fort Collins Auto schedules loaner cars for their customers on a first come, first serve basis and you must have a minimum repair in order to use one. If your vehicle repair qualifies for a loaner vehicle, we work your repair around the availability of a loaner car so you are not left without wheels to get you around.
Many factors lie outside of our control, so providing you with a free loaner car during your repair is done as seamlessly as possible. If you need a car before a loaner car is available, we have a strong relationship with multiple rental car agencies that can have a car available for you to pick up at our facility when you drop your car off for repair. (Please keep in mind Scott’s Fort Collins Auto will not be responsible for the rental car expense.)
CAN ANYONE HAVE A FREE LOANER CAR?
In order to qualify for a free loaner car your estimated repair must be a minimum of $500. You must have a valid Colorado State Driver’s License and be over the age of 21.
WHO IS RESPONSIBLE FOR DAMAGE TO THE FREE LOANER CAR?
On the day you drop your vehicle off for repair and pick up your FREE Loaner Car both you and one of our Service Managers will inspect the vehicle for physical damage. All damage will be noted, along with the mileage, and gas level on the Loaner Agreement. When you return the FREE Loaner Car you and your Service Manager will check in the vehicle. If there is any new damage to the Loaner Car your will be responsible for the repairs.
We reserve the right to repair any damage to our FREE Loaner Cars. If additional damage is found, we will allow an outside Appraisal Group to estimate the cost of repairs. No estimates from other shops will be accepted.
We have a strict policy that your vehicle will not be released until full payment is made for any new damage to the FREE Loaner Car.
WHAT IF I DON’T QUALIFY FOR A FREE LOANER CAR?
Scott’s Fort Collins Auto loaner vehicles are FREE to our customers who qualify. If you are renting a vehicle from Enterprise or another rental company, your insurance may cover the expense. If your insurance company will not cover the expense you have two options:
- If you qualify for a FREE loaner car you can wait to schedule your repairs until a FREE loaner car is available.
- We can set up a rental vehicle with Enterprise or another rental company for you. Please keep in mind that a rental vehicle is at your expense.
WHERE DO I RETURN THE FREE LOANER CAR OR RENTAL CAR?
If you are in one of our FREE Loaner cars, you can simply drop it off when you pick up your repaired vehicle. Many rental car agencies will also allow you to drop the car off at our facility at no charge to you. Make sure to ask them their policy when you rent the vehicle.
HOW LONG CAN I KEEP THE FREE LOANER CAR?
As our customer, you are able to keep the FREE Loaner Car as long as your vehicle is at our facility being repaired. Due to the high demand for our FREE Loaner Cars we ask you return the car to our auto repair shop no later than 24 hours after we’ve notified you that your repairs are complete. In order to provide the same level of service for all our customers, vehicles not returned within the 24-hour period will be assessed a charge of $50/day.
CALL FOR MORE INFORMATION ON LOANER CARS
At Scott’s Fort Collins Auto & Repair, we can bring you up to speed on our free loaner car program. Don’t put off needed repairs because you are worried you will be without a car. Your safety, and the safety of others could hang in the balance! Call us at (970) 682-4202 to schedule an appointment!