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You must keep a copy of the repair order and present it when seeking service under this warranty. If warranty work is performed at a participating NAPA AutoCare Center, you must temporarily surrender possession of the repair order. If there is no NAPA AutoCare Center in your area, you must obtain authorization from the NAPA AutoCare Warranty Center prior to any warranty repair work by calling 1-800-452-NAPA. If the non-NAPA AutoCare Warranty Program location will not accept payment from the Warranty Center, you must pay for the warranty service and submit your original repair order and warranty service repair order to the Warranty Center for reimbursement. In all cases, the original document(s) will be returned to you as soon as practicable by the NAPA AutoCare Warranty Center.
Posted in: Warranty Frequently Asked Questions